Support services

Organisations moving to new premises generally need to review their support services.

This is due to the fact that their support services, as they exist now, were usually developed or adapted to suit their current location, which often includes a number of separate buildings.

Support services need to be adapted or developed for the new premises taking into account their opportunities and limitations.

Often the organisations also want to take this opportunity to improve the existing support services substantially.

We are experienced in assisting organisations in reviewing their current services and developing and implementing appropriate services for the new environment.

• Audit
• Development
• Knowledge
• Set up
• Tendering process
• Training and implementation

Audit

We start by auditing and reviewing the existing support services as unobtrusively as possible. We have the experience and expertise to make this a quick and yet thorough process.

Development

From this we develop new or improved concepts to suit the new environment, ensuring the client’s objectives are met.

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Knowledge

We maintain up to date information on innovations and advances in the support service sector.

Set up

We also develop procedures and job descriptions to suit the new concepts, and set up the service level agreements for the support areas.

Tendering process

We manage the tendering process for the outsourcing of services, our independence maintaining our efforts to ensure we keep to the best interests of our clients.

Training and implementation

We then offer whatever help is needed in the training and implementation of the whole process.

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